My service for experience operators in the tours, activity and attraction industry

Having a hard time to administer all your customer phone calls and emails? I have seven years of experience with customer contact in the tourism industry. I can help you with

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* Take calls from guests during pre-determined hours, for example when you can not work or need time off.

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* Answering customer emails and other text communication with guests.

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I can assist you with creating new tour product drafts or be your second opinion on your own drafts. Your know your business and tour best, but a second opinion and assistance with the time consuming tour development tasks are worth your time.

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* Designing customised tour itineraries for your custom tour inquiries, relive yourself of this time consuming task. 

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Are you short on time for administering your bookings and reservations? Whether your growing or are trying to run a business beside a day job, I will assist your with managing parts of your reservations. 

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* Sending out pick-up times and other non-automated pre-tour information that the guests needs. 

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* Communicating information to your guides. 

Need help keeping your blog running? I am used to performing high skill text through my History BA and work experience as a tour operator. I can help you with: 

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* Writing drafts on the topics you ask me to write about.

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* Share my opinions on blog drafts. 

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* Go through your blog post and make SEO improvements.

I hold a Shaw Academy Diploma in Digital Marketing and Social Media Marketing. I can help you to manage your presence on Facebook and other platforms with the following services: 

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* Ads creations and management

* Organic posting

* Customer contact

* Targeted outreach to groups, business and influencers. 

Need advice and someone to run ideas through? As a former tour operator entrepreneur I understand what challenges that tour business are facing. It is always good to have someone to cooperate with around your business strategy. I can assist you with: 

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* Marketing budgets 

* Company effectivization

* Tour guide recruitment